Return: We accept returns within 14 days.
Eligibility for Returns: To be eligible for a return, items must be unused, undamaged, in their original packaging, and with proof of purchase.
Return Shipping Costs: The responsibility of the customer.
Damaged or Faulty Items: Please inspect your order upon delivery. If your item is defective, damaged, or incorrect.
- Contact us immediately at support@seoulea.com.
- We will provide instructions to replace or refund the item at no cost to you.
Non-Returnable Items: Opened or used products.
Exchanges: We do not provide direct exchanges. To receive a different item:
- Return your original item.
- Place a new order for the replacement item.
Refunds: Refund will be processed to your original payment method within 10 business days.
